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We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Mexico
“Thank you for arranging the trip which worked really well and it’s another one ticked off the bucket list. All the guides were really great, very enthusiastic, knowledgeable and proud of their heritage. With a trip like this it is always difficult to pick out the highlights - so many places and sights! Mexico City was vibrant and interesting but we weren’t sorry to leave the smog behind. Oaxaca and Campeche were our favourite cities - both colonial-style hotels and buildings make you feel you have arrived in the real Mexico. They were relaxed and friendly, good places to visit. If we have to choose a favourite archaeological site it would be the small Kabah site which we arrived at quite early in the morning. It was so quiet we had it almost to ourselves.It was quite right to include the day of relaxation at the Hacienda Santa Rosa. After lots of travelling and visits it was good to have a rest. Likewise, the final days on the beachside Ana y José in Tulum were just right.” - S&JH travelled in February 2025
Argentina
“We had an amazing holiday - our third trip to the country but this time it has really felt like we have been “in” Argentina. The journey from the Andes to the Atlantic was spectacular and jaw-dropping and Gwion was wonderful as a guide and friend. Sunset to ourselves with the colony of 600,000 Magellanic penguins at Estancia San Lorenzo was very special.” - I&LW travelled in January 2025
Costa Rica
“Overall the itinerary was great and we felt the number of night stays in each location was about right. Our local representative was absolutely great, a very good communicator and was really ‘on it’ in terms of keeping us up to date on everything. The Costa Rican people are all delightful and generally extremely welcoming and the level of spoken English was exceptional. The internal flights were good and obviously got us around quickly but we really did enjoy having the freedom to explore in our rental car. A great holiday, thank you very much for all your help and advice, and we feel that overall we did get to really explore the country which is, of course, helped by having a car to go off and do your own thing. Driving in Costa Rica was easy once you’d become accustomed to the local traits.” - SJ travelled in February 2024
Ecuador/Galapagos
“A fabulous trip that exceeded my expectations. I loved Ecuador and all the different areas visited, which included the Amazon, Hacienda Cusin near Otavalo, Cotopaxi and the Galapagos Islands, where the wildlife blew me away. All the arrangements ran like clockwork and Marco, my local guide, went out of his way to show me as much as possible in this wonderful country. Thank you for all your help and advice in organising this special trip - Antarctica is next on my list!” - AM travelled in February 2024
Ecuador/Galapagos
“Our trip was amazing. We were so impressed with how organised everything was, it really was ridiculously easy for us. At every point there was someone waiting who knew exactly where we should be going, what we needed etc.
I know that most people go to the Amazon before Galapagos, which I understand, but for us I preferred the order in which we did it. I think I would have been wishing the time away waiting to head to Galapagos, and our kids thought that the wildlife experience was just as good. On that point, we were really lucky. We finished Galapagos snorkeling with hammerheads, Galapagos and white tip reef sharks. We also got to swim with penguins, sea lions, turtles and so many fish. We are generally spoiled at home in terms of snorkeling/diving but this was incredible. At Napo, in the Amazon, we got to see the giant river otters hunting, carrying their young and generally messing around which was incredible. So at the risk of waffling on, our wildlife encounters were incredible and not just for the twitchers in the family.
The respective accommodations were excellent. We were very lucky on our boat that we were with a lovely family. Given that it was so small, it would have been a very different experience if they weren't so lovely. The guides we had were all very knowledgeable and friendly.
It really was a holiday of a lifetime for all of us.” - ET travelled in August 2024
Mexico
“Thanks so much! I wanted to write and say thank you so much for all of your help and all of your planning! We had a great time. We LOVED our guide in Oaxaca - he is amazing and knows so much! Our full day with him and visiting Monte Alban and visiting the family for lunch (and to see their weaving/rugs), that was definitely a highlight. The girls loved helping to grind the corn to make tortillas and to tour and eat at their house. I think they will never forget that.” - MW travelled in June 2025
Brazil
“We are back and everything went very well. Our time in Rio was busy, but we had a lovely time going to concerts in different parts of the city. Paraty was wonderful, an excellent choice. So much to do there and what a lovely place. We loved it and the trips were great. So the trip passed by in an instant! Another fantastic trip. Thank you so much. I will keep in touch.” - RB travelled in November 2023
Brazil
“We had a really good holiday and the places were all fascinating. Congratulations on your reservations and bookings. The organisation, transfers and meeting at all of the airports was perfect and we went at the right time, after carnival. We were frequently told that we were lucky there were so few people around as previously it had been very busy.
People spoke about being careful, but clearly if you do not display expensive jewellery or watches, you are just as safe as any other major city or tourist place.
We greatly enjoyed our holiday, thank you.” - PS travelled in February 2024
Peru/Ecuador/Galapagos
“Thank you for organising the most amazing trip, which we all enjoyed immensely. The itinerary was perfect - we saw and experienced so much and the holiday was totally in line with our hopes and expectations. This trip has honestly been one of our most favourite ever and we really appreciate how seamlessly it all flowed - we were looked after incredibly well at all times. Truly, I could go on forever with superlatives about all our guides (who make such a difference) and experiences - but I’m sure you have heard it all before. Thank you for your brilliant suggestions and organisation.” - LC travelled in April 2024
Brazil
“Thank you for organising our wonderful trip. It really was fantastic. Highlights are VERY hard, but… Jaguars (of course), plus giant anteater, armadillos and even a glimpse of a maned wolf that even got the guide excited! The Iguazu Falls were stunning, as was the bird park. Football was awesome,... and there was the helicopter ride (amazing surprise so thank you for keeping the secret).” - JH&ML travelled in June 2024
Brazil
“We had the time of our lives and I had no idea Brazil was so special! Iguaçu particularly blew us away and the Pantanal was fabulous too. We saw lots of jaguars, yes - on every drive in fact. We didn’t see an anteater or tapir but lots of other mammals and birds of course and it was the jaguar we wanted most. Rio was huge fun and the carnival seats were fantastic - right in the middle by the judges so we enjoyed all the special antics for them. We loved Brazil so much that we’re thinking of Montevideo and Argentina next year as our niece is going to study in Uruguay! We will no doubt be in touch. Many thanks again, you did us proud.” - D&NC travelled in February 2025
Brazil
“We have had such a brilliant holiday. Everything went like clockwork and everywhere we stayed was wonderful, on the whole. Thank you so much for organising it all for us.
Latam was a great airline, all flights on time and business class very comfortable. Pousada Literaria, Paraty was a great hotel and our guide was excellent, both around the town and on the boat trip which was huge fun. Das Cataratas, Iguassu is a great hotel and we had another excellent guide. We really enjoyed Ouro and our guide was exceptionally knowledgeable guide. We were fairly churched out by the end! The tour of the gold mine was fun. Chapada Diamentina was a highlight, we loved Pousada das Aguas and our guide was excellent, and took us on wonderful treks to views, caves and waterfalls.
All the guides were extremely good at getting us checked in at the airports and making sure we had our boarding cards, which was very helpful as online was a bit tricky! We think the length of time we spent in each place was just right. 3 nights made the long journeys between stops worthwhile and not too much of a rush. Overall an excellent holiday. Thank you very much for organising it.” - JE travelled in February 2024
Argentina/Brazil/Peru
“We had an absolutely fabulous time and feel lucky to have seen Corcovado, Iguazu, and Machu Picchu all in the one trip. A wonderful and enjoyable trip altogether and the standard of all the hotels and guides was excellent. Thanks very much for organising it.” - RA&AH travelled in April 2024
Costa Rica
“Thank you so so much for all of your help, it was a really special trip and I’m already missing Costa Rica. All our hotels and transfers were perfect and your itinerary suited us so well. Having the transfers all sorted made it so easy for us and I’m so grateful that our trip was planned so well and allowed us to see everything we wanted to.
Our highlights were definitely Mawamba Lodge (Tortuguero), as their staff were just brilliant and the boat trip, the town and the Caribbean Coast was beautiful. For us Arenal and La Fortuna was incredible. The waterfall was amazing (very refreshing!) and the location of the hotel, and being able to wake up and see the Volcano from the balcony was unbelievable. Of course all of our locations were outstanding and we enjoyed every single place we visited.
Everything was so easy and my only downside was that it went so quickly and I wish we had been able to spend longer there. Thank you again for all of your help, we had the best time and I have fallen in love with Costa Rica!” - BS travelled in March 2024
Argentina/Antarctica
“We're home and had a brilliant trip. We loved Buenos Aires, the cruise to Antarctica with Aurora Expeditions was fantastic and a couple of nights on an estancia in the Pampas was the perfect way to end before flying home. We were very lucky with the weather and over the moon with all elements of the cruise. There were 120 passengers on board the ship which was a very good number, and it was a nice mix of nationalities. The ship, Greg Mortimer, was very comfortable, the food was very good, and the expedition team and all the staff on board were excellent. The kayaking was great and camping on shore for a night was a unique experience. We have 1000's of photos and lots of wonderful memories. Thank you so much for all you did in helping to put the trip together - a great success.” - JD travelled in November 2023